Welcome to eStartIndia Private Limited (eStartIndia.com). This website is owned and operated by estartIndia Private Limited A-5 3rd floor Shankar garden Vikas Puri New Delhi-110018 India.
estartindia Private Limited is committed to a high level of client service. This includes clearly communicating the costs associated with the service and the process we use to facilitate payment of fees. Below, please find our process for refund of money for incomplete services.estartindia Private Limited is committed to a high level of client service. This includes clearly communicating the costs associated with the service and the process we use to facilitate payment of fees. Below, please find our process for refund of money for incomplete services.
When a payment of fees is made to estartindia Private Limited, the fees paid in advance are not treated as Advance Income. Rather, they are retained by estartindia Private Limited in a Client Account. While in the client account they remain the client's money. estartindia Private Limited will earn the fees upon working on a client's matter.
These fees accrue at different rates and times depending on the performance of service (e.g. obtaining DSC, obtaining DIN, Incorporation Filing, Trademark Filing etc.,). If the client's order is completed and there are outstanding fees and costs and no money remains in the client's account, the client may receive a final invoice from estartindia Private Limited of these final fees and costs.
Alternatively, if the client's matter is completed and all outstanding fees and costs are paid,and money still remain in the client's account, that money is considered as unearned fees.
In the event of case completion, estartindia Private Limited will promptly returns all the remaining unearned fees to the client. In case, after completion of the services, there is balance fee to be paid by the client, estartindia Private Limited will raise an invoice and the balance payment will be due immediately.
Refunds are separate from the normal, above process of paying, retaining, earning, and returning service fees. Rather, refunds are typically the result of an incomplete service, accounting error, or other issues relating to the service.
No refund is been processed if the service is been provided from estartindia Private Limited and there is a rejection comes from the Registrar of companies side in these following cases:
Name not Approved given by Client
Documents is not correct
refunds will be given only in the case of cancellation or non-performance of service by eStartIndia Private Limited.
estartindia Private Limited processes all written requests for refunds. estartindia Private Limited will review the entire contents of the client's physical, electronic, and billing file when processing the request. Within 20 to 25 working days, our company will send a written response denying the request, requesting more information, or granting the request. The decision as to the response remains completely within the discretion of estartindia Private Limited.
Ultimately, at estartindia Private Limited we would like to avoid the need of ever having to consider a refund. However, we are always aiming to be as transparent in our representation as possible. So we encourage our clients to ask their questions or communicate their concerns to our office immediately. We will then try to answer or address immediately. Such a process also permits our Company to continue to grow and improve its services.